Small Scale CRM

I offered my advice to a correspondent who asked for advice on data mapping between old and new data models for a membership system. They are a smallish non-profit. I did some research which I hope you find interesting or useful. My advice is shaped by my experience which includes as you can see, a…

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Managing RFEs & Wish Lists

It’s been a while since I looked at get satisfaction and user voice. Both are now focused at selling to the supplier and it would seem that one can no longer take a single whinger view.  This page was deprecated in Nov 2020.

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