Value Discipines

I was thinking about business/IT strategy alignment and was reminded of the operational efficiency vs product excellence dichotomy that I have struggled with for years. I hadn’t realised it has one source, research by by Michael Treacy and Fred Wiersema. These theories came to be known as Value Disciplines and they included “customer intimacy” as a third value. The conclusion is that to win, you need to be best in class at one of the these values and good enough in the other two, lesson two is that you can’t be superlative in three and that doing it for two is hard. Otherwise, here are my notes and links.  Continue reading “Value Discipines”

First thoughts on coronavirus in the UK

To deal with the coronavirus crisis, the Govt. wants more powers and it wants them for a long time. I wonder why because they don’t seem to be making any decisions and they pretty much have the powers they need. They have a page on Gov.UK describing what they think they need, and Big Brother Watch have published their take on it. We should consider their failure to offer security to those in work who may lose their jobs, fall sick or have to stop work to look after children or elderly relatives. This will also highlight the appallingly low levels of statutory sick pay and redundancy payments, not to mention the 2 year employment longevity requirement for redundancy payments. No-one is talking about those living on savings who will be hurt by the reduction in the BoE interest rate to 0.1%, by the collapse in the stock market (the FTSE 250 is down by over 40% in the month), and even their business support programme is based on loans and not grants. Continue reading “First thoughts on coronavirus in the UK”